Employee Spotlight: Estacy Juarez

My name is Estacy Juarez. I was born and raised in San Antonio, Texas. I come from a family that values perseverance. I think of my mother. Growing up, she was a stay at home mom, but when we all went to school, she decided it was time to look for a job. She had no college experience. No work experience. I saw her struggle, but luckily enough she was able to find a job that she’s still with today. At the Packard Law Firm, I am a case manager. I help our clients understand the disability process. I communicate with Social Security on a daily basis and I troubleshoot any issues that arise in the case. What I like most about my job is that I really feel like I’m making an impact on our clients’ lives. They come to us scared, hopeless, confused, so being able to help them understand the process and let them know it’s going to be ok, helps me feel like I’m really making a difference in their lives.