Our San Antonio Social Security Disability Clients Share Their Experiences

We could go on all day about how awesome the Packard Law Firm Family is, but that may not do you any good. We completely understand that you need to be able to trust your lawyer and not feel like his opinions are biased. Which is why we encourage our clients to publicly share their personal experiences and critiques. Come see for yourself how we stack up to real client expectations.

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  • "It was worth all the months of record keeping and preparation with the help of the Packard brothers"

    I started practicing my craft as a registered nurse in 1971. Working holidays, double shifts, and a few 24hr shifts taking care of other people was my job. My spouse was active duty military so we were on the move and many times I found myself taking the less desired shifts since I was the new person. I found a personal sense of satisfaction in what I did and felt my work was appreciated by my patients, their families, and my family.  I planned to work until I reached 65, but around 2006 I injured my leg in a fall, that left me with a slow recovery and exaggerated pains. I started working part-time and took a less demanding position, but eventually, the 30-minute drive to work would be enough for my back to spasm, and I had to take time off. I had seen a pain specialist and started receiving facet injections in my back. I tried applying for disability on my own but was denied because I had been making too much. I tried again after my salary was below the acceptable level, and was denied again. I was walking around my home crying because the social security system didn't believe I couldn't work. I didn't know what I was going to do. A commercial came on tv about the Packard Law Firm helping people get their disability. I went online and read about the two brothers who had witnessed their own mom going through the struggles of getting her disability. I gave them a call and set up an appointment. I turned my problems over to them. By the time our case came up, I had developed a large clot in my leg and parts had broken off and went to my lungs. I was hospitalized and had more testing done, which they found to be a bilateral venous insufficiency that hindered me working on my feet. We went before a Judge, MD, and Occupational board. The Judge was probably having a bad day, the MD was a retired urologist that certainly did not assess my medical records properly, and the case was denied. I was ready to give up because I was tired of being insulted. I felt betrayed by the medical community that I had worked so hard and long for. The Packards wouldn't let me give up. They devised a plan to apply again and hope for a new judge and a new Medical Doctor. The new MD reviewed my records and said it was obvious to her that my health had deteriorated and that I had been misdiagnosed. She cited that the Social Security MD that did my independent evaluation even found me disabled. She had no problem approving my case. I can't explain how that vindication made me feel. It was totally worth all the months of record keeping and preparation with the help of the Packard brothers and team. By putting my faith and trust in Sam, Michael, Amanda, Rachel, and the rest of the firm, I was able to persevere and get my disability approved.

    Audrey Miller
  • "My case manager kept an open line of communication with me and answered my questions."

    I wanted to express my feelings with using Samuel Packard as my attorney. I had complete confidence that I would eventually be awarded the dissability once coming to your law firm. It did take a while but not because your firm was not trying; Mr. Gross went with me to my judge's meeting and made a very strong case for me. Crystal was my case manager and kept an open line of communication with me throughout. This law firm has been exceptional in helping me. I will refer y'all to anyone that needs the help. Thank you for sticking with me all these years.

    Paige Campbell
  • "I would refer the Packard Law Firm 100% to anyone who needs help with a disability case."

    "I was injured in 2013 with hearing loss, depression and was diagnosed with Lupus. I was working with a law firm that did nothing to help me with my case. They never returned my calls and I was skipped around from lawyer to lawyer. After being denied twice for disability I had had enough! The injury changed my life forever and the law firm I was with didn't seem to care.  I was referred to the Packard Law Firm by my son. Once I met with a lawyer at the Packard Law Firm office I knew they were the lawyers for my case. They handled everything, including changing law firms. Anytime I had questions they were very quick to return my calls and answered my questions. With the help from the Packard Law Firm I won my case for disability!  I can't thank the Packard Law Firm enough for a job well done. I would refer them 100% to anyone who needs help with a disability case.

    J. Mares
  • "Since day one they had the time to sit with me personally..."

    "I am very satisfied with the Packard Law Firm. After three years of waiting for disability benefits, I was approved. I had started with another law firm, but they never took the time to call me or returned my calls. I spent two years waiting for an answer. I was referred to the Packard Law Firm from a friend. Since day one they had the time to sit with me personally and hear my situation. Amanda would call me every month to keep me posted on my case. After a few months I got a hearing! I was very surprised to hear the attorney talk about my case and all the information he knew about me. I am very thankful for this firm. May the Lord bless every one of you. Thank you so much."

    M. Valero
  • "You may walk in as a client...but you will leave one of the family."

    "I would like to take this time to humbly thank you for all your hard work with me and making sure my legal problem was resolved in a timely and effective manner. Just to say thank you would not be near enough to express the care and dedication you have provided.  When I was first faced with this dilemma, I truly had no one I could turn to and no solid foundation on which to stand. I felt as though I was lost and defeated, that I had no chance to see the sun due to all the impending clouds. Even though I had my family behind me and though they helped as they could, it was not a solution to totally pick me up from my deepening emotional state. Then, one day I heard a commercial for your law firm and something deep inside me said that my prayers had been answered. After my initial phone call those feelings of being alone slowly disappeared. I felt that I had found the friend(s) which I had been needing in my life. As the days and months went by I felt (and still do) that not only did I find friends with your law firm, but I found an extended family. Samuel Packard and Kate Walsh did their absolute best to lift any fears I had before my first contact with them. They were all so kind and warming and always made me feel comfortable in talking about my case. Not once did I feel like I was an outsider or someone who was just another client or number but a part of the Packard family. When I talk about this experience, and I will, I will let it be known that the Packard Law Firm will always be welcoming, warm and will have that sense of urgency with everyone they come across. You may walk in as a client, but you will definitely leave being one of the family. Thank you again, and may God continue to bless you and your families always."

    B. Brooks
  • "...Completely changed my life..."

    "The Packard Law Firm went beyond what I expected. They treated me fairly and never doubted me, took my case to court and proved I needed benefits. We won, and it completely changed my life and my families as well. Thank you for everything."

    Navarro Family
  • I am so happy and impressed on the job that the Packard Law Firm did for me.

    "I am so happy and impressed on the job that the Packard Law Firm did for me. My disability ended a 21 year Law Enforcement career and my life seemed in shambles. The Packard Law Firm Attorney, Michael Gross and the Paralegal personell were amazing and were attentive to all of my needs, questions and concerns.  I highly recommend the Packard Law Firm. They care highly for their clients and will ensure you win your case. Don't look anywhere else!"

    G. Quinanes
  • "Best decision ever..."

    "I was exceptionally pleased. After being with another attorney I had mixed feelings about changing law firms... Best decision ever. Dealing with the Packard Law Firm, I was treated with respect, honesty and dignity. Along with being competent and professional, they are superb in their field. They expedite the case and always answered my phone calls and questions before end of business day. They are always helpful, forthright and compassionate. My case manager, Amanda, was the bomb. Packard Law Firm is a must if you are looking to have a favorable SSDI and SSI case.  Thank you for helping me after a rough time in my life. Success!"

    B. Brinkley
  • "They get 5 stars from me..."

    "Packard Law Firm helped me finally get the disability benefits I've needed since 2008 when I had a bad car accident from my seizures. I had been to other law offices that did nothing compared to the Packard Law Firm. They sat down with me to explain what they would be doing and who to contact when I had questions. I am thankful to have come across this law firm because I could still be struggling to get what I needed to help cover my medications and medical expenses. They get 5 stars from me."

    -A. Caldwell
  • End of Year 2016 Testimonials

    The Packard Law Firm was very kind & courteous and cared they were very quick at getting the settlement I will have no problems referring the Packard Law Firm to anybody C.Erben The Packard Law Firm was very helpful. They made the process of applying for SS easy. Anytime we had questions they were very quick with their response D.Ziter I was refered to the Packard Law Firm by S. Anderson. I have epilepsy, depression, and degenerative disk disease. I have worked my entire life since 1986. I had an accident in 2013 that changed my life forever. Will was my aces manager at the Packard Law Firm. In August, I became depressed that I wanted to take my life. I called him, was crying, and wanted to take my life. Will spoke with me over the phone and comforted me through these difficult times. He saved my life. He put me in touch with the Suicide Hotline and they, in turn, put me in touch with the Center for Healthcare Services and they got me the care that they needed. If it weren’t for Will, I don’t know that I would be here today. In November, I got a letter stating that I was denied. Soon thereafter, I received a phone call that I was approved. Thank God for the Packard Law Firm. M.Finley I would recommend the Packard Law Firm. They did an excellent job on my disability case, with quick and satisfactory results. D.Lubianski My case was at the point where I was frustrated with the system I had been denied three times. I went to the Packard Law Firm and from day one they were willing to work with me. The staff was responsive to my questions and all tasks were timely. A wonderful experience and would recommend to anyone I know would need this type of assistance.‚Äč E.Mandujano Packard Law Firm has done a tremendous job for my case, have always answered any and all questions I’ve had involving my case and helped me to feel comfortable in moving forward. I will refer the firm to friends & family. D.Smith My experience with the Packard Law Firm has been amazing. The firm has been so professional and yet caring at the same time. They have not only met but exceeded my highest expectations. I am very pleased that I’ve won our case. I would highly recommend this firm to anyone needed this type of assistance C.Moreno Michael Gross was fantastic as my attorney in receiving my SS disability benefits. His ability in knowing the facts about my illness and the dates were outstanding. He was able to answer questions concerning my case when presented by the judge. I am very appreciative of all the hard work he did in preparation for the hearing. I thank him and the firm for their work on my case. L.Kappauf Our lawyer, Michael Gross and his team took on our Social Security disability case with very short time. They gave us usable info on their winning statistics against individual judges. They were organized, kept us informed and helped us to keep our stress level down. The entire team is very professional and friendly. L.Puni I’m so glad I went to Packard Law Firm, after being denied from SS benefits due to my diagnosis of mental illness and not being able / capable of going back to work, I became so depressed with being out of working and comfort desvail. They took care of me along back trial and kept me informed. I now feel as a large burden has been taken off my chest and I can’t thank them enough. So, please accept my sincere thank you for all you have done. I.Hernandez The Packard Law Firm was very helpful in taking on my case, I really appreciated there concern for myself and my family. I really feel I made the right choice in choosing the Packard Law Firm for handling my case. A.Gamez It is an honor and a privilege to share my experience with the Packard Law Firm. Amanda was especially kind and helpful throughout the process. She always returned my calls with kindness and action when necessary. I had a difficult time after I suffered a grand mal seizure and a broken neck. My spirit was broken because I had to retire earlier then planned. I found the Packard Law Firm kind, carring and compassionate the entire time. I would recommend Amanda and the staff at the Packard Law Firm to my friends and family. Thank you! And always in the future. M.Minker I would like to said Thank you for all the help and understanding of my situation. I will recommend family and friend to the law firm of Packard. R.Sullivan I just want to thank the Packard Law Firm, for the very great job they done on my case. Mr Michael Gross was on point if I was to gread his work at my hearing. I would give him a scale of 1-10 I would give him a 10… R.Walton I am a client if the Packard Law Firm for SSI. As I walked into their office, I felt confident in their ability to help me. I was treated with respect and dignity and when I met my att I felt like he was a friend. When they handled my case, I didn’t have to do anything except stay in touch with my attorney and let hime do the work. Thanks to the Packard Law Firm, I am able to enjoy my life again. L.Wingate