Our San Antonio Social Security Disability Clients Share Their Experiences
We could go on all day about how awesome the Packard Law Firm Family is, but that may not do you any good. We completely understand that you need to be able to trust your lawyer and not feel like his opinions are biased. Which is why we encourage our clients to publicly share their personal experiences and critiques. Come see for yourself how we stack up to real client expectations.
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"It was worth all the months of record keeping and preparation with the help of the Packard brothers"
I started practicing my craft as a refistered nurse in 1971. Working holidays, double shifts, and a few 24hr shifts taking care of other people was my job. My spouse was active duty military so we were on the move and many times I found myself taking the less desired shifts since I was the new person. I found a personal sense of satisfaction in what I did, and felt my work was appreciated by my patients, their families, and my family. I planned to work until I reached 65, but around 2006 I injured my leg in a fall, that left me with a slow recovery and exaggerated pains. I started working part time, and took a less demanding position, but eventually the 30 minute drive to work would be enough for my back to spasm, and I had to take time off. I had seen a pain specialist and started receiving facet injections in my back. I tried applying for disability on my own but was denied because I had been making too much. I tried again after my salary was below the acceptable level, and was denied again. I was walking around my home crying because the social security system didn't believe I couldn't work. I didn't know what I was going to do. A commercial came on tv about the Packard Law Firm helping people get their disability. I went online and read about the two brothers who had witnessed their own mom going through the struggles of getting her disavility. I gave them a call and set up an appointment. I turned my problems over to them. By the time our case came up, I had developed a large clot in my leg and parts had broken off and went to my lungs. I was hospitalized and had more testing done, which they found to be a bilateral venous insufficiency that hindered me working on my feet. We went before a Judge, MD, and Occupational board. The Judge was probably having a bad day, the MD was a retired urologist that certainly did not assess my medical records properly, and the case was denied. I was ready to give up because I was tired of being insulted. I felt betrayed by the medical community that I had worked so hard and long for. The Packards wouldn't let me give up. They devised a plan to apply again and hope for a new judge, and a new Medical Doctor. The new MD reviewed my records and said it was obvious to her that my health had deteriorated and that I had been mis-diagnosed. She cited that the Social Security MD that did my independent evaluation even found me disabled. She had no problem approving my case. I can't explain how that vindication made me feel. It was totally worth all the months of record keeping and preparation with the help of the Packard brothers and team. By putting my faith and trust in Sam, Michael, Amanda, Rachel, and the rest of the firm, I was able to persevere and get my disability approved.Audrey Miller
"My case manager kept an open line of communication with me and answered my questions."
I wanted to express my feelings with using Samuel Packard as my attorney. I had complete confidence that I would eventually be awarded the dissability once coming to your law firm. It did take a while but not because your firm was not trying; Mr. Gross went with me to my judge's meeting and made a very strong case for me. Crystal was my case manager and kept an open line of communication with me throughout. This law firm has been exceptional in helping me. I will refer y'all to anyone that needs the help. Thank you for sticking with me all these years.Paige Campbell
"I am blessed to say they won my daughter's social security case."
I found the Packard Law Firm online while searching for a disability attorney for my daughter's social security case. They had great reviews. I called and they got us an appointment right away. Every one was very helpful. They had great reviews. I called and they got us an appointment right away. Everyone was very helpful. They kept us updated with the process and progress of the case, every step of the way. I am blessed to say they won her case. I would absolutely refer them to my friends and family for any of their lawyer needs.Layne McElwee
"This would not have been done without you"
My husband came to you for help with my daughter who was told she had MS. With your help, my daughter was able to see the doctors, get treatment, medications and physical therapy! You went to court and won! And now my daughter will get Social Security Disability. We are very greatful to the Packard Law Firm for helping my daughter. This would not have been done without you. Thank you!V. Alvarado
"My case was approved, and I owe it all to them."
I am very pleased with the services I received. My case manager was very knowledgeable and timely in their responses to my questions and concerns. I would highly recommend the Packard Law Firm to anyone needing legal services. My case was approved and I owe it all to them. Thanks!T. Armstrong
"They not only offer legal services, but also compassion and kindness."
"We cannot begin to fully express our gratitude to the Packard Law Firm. Our journey of filing for my husband's disability benefits began 3 years ago. Our first attempt at filing on our own was not successful and we decided to go to a professional for help. We somehow came across the Packard Law Firm. They welcomed us with an opportunity to hear our case, our concerns, our fears and our hearts. From the very start the staff that worked with us was professional, kind and patient. Every question we had was answered in a timely fashion. Every step of the process was thoroughly explained. The Packard Law Firm believed in our case. We went through the process all the way to meeting with a judge. Unfortunately, our case was denied. We were crushed, and our case manager was just as crushed. We all felt we had a solid case, but the judge had a different opinion. The empathy and compassion experienced by the Packard Law Firm staff was amazing and heartfelt, and we were encouraged to file again. When the time came to re-file, we decided to go back to the Packard Law Firm. They once again welcomed us with the same kindness and compassion as before. Once again the entire staff advised us to take the necessary steps and this time our case was approved! We believe we could not have done this without their assistance. We are ever so grateful to have been represented by this fine group of attorneys, case managers and paralegals. Packard Law Firm not only offers legal services, but also compassion and kindness which is so needed during a time of such uncertainty. Thank you to all who were instrumental in helping my husband's disability case get approved.Satisfied Client
"I would refer the Packard Law Firm 100% to anyone who needs help with a disability case."
"I was injured in 2013 with hearing loss, depression and was diagnosed with Lupus. I was working with a law firm that did nothing to help me with my case. They never returned my calls and I was skipped around from lawyer to lawyer. After being denied twice for disability I had had enough! The injury changed my life forever and the law firm I was with didn't seem to care. I was referred to the Packard Law Firm by my son. Once I met with a lawyer at the Packard Law Firm office I knew they were the lawyers for my case. They handled everything, including changing law firms. Anytime I had questions they were very quick to return my calls and answered my questions. With the help from the Packard Law Firm I won my case for disability! I can't thank the Packard Law Firm enough for a job well done. I would refer them 100% to anyone who needs help with a disability case.J. Mares
"Since day one they had the time to sit with me personally..."
"I am very satisfied with the Packard Law Firm. After three years of waiting for disability benefits, I was approved. I had started with another law firm, but they never took the time to call me or returned my calls. I spent two years waiting for an answer. I was referred to the Packard Law Firm from a friend. Since day one they had the time to sit with me personally and hear my situation. Amanda would call me every month to keep me posted on my case. After a few months I got a hearing! I was very surprised to hear the attorney talk about my case and all the information he knew about me. I am very thankful for this firm. May the Lord bless every one of you. Thank you so much."M. Valero
"My thoughts were that this would be a long road ahead...to our surprise our case was approved in less than three months!"
"I am very grateful for having contacted the Packard Law Firm to handle my son's SSI case. Coming in I didn't know what to expect. My only thoughts were that this would be a long road ahead of us getting his SSI approved. Once we met with the staff at our initial consultation they were very attentive and informative about the whole process, and made me feel at ease. To our surprise, our case was approved in less than three months! My family and I are very grateful to the Packard Law Firm for all they did. An amazing firm they truly are."D. Guerra
"You may walk in as a client...but you will leave one of the family."
"I would like to take this time to humbly thank you for all your hard work with me and making sure my legal problem was resolved in a timely and effective manner. Just to say thank you would not be near enough to express the care and dedication you have provided. When I was first faced with this dilemma, I truly had no one I could turn to and no solid foundation on which to stand. I felt as though I was lost and defeated, that I had no chance to see the sun due to all the impending clouds. Even though I had my family behind me and though they helped as they could, it was not a solution to totally pick me up from my deepening emotional state. Then, one day I heard a commercial for your law firm and something deep inside me said that my prayers had been answered. After my initial phone call those feelings of being alone slowly disappeared. I felt that I had found the friend(s) which I had been needing in my life. As the days and months went by I felt (and still do) that not only did I find friends with your law firm, but I found an extended family. Samuel Packard and Kate Walsh did their absolute best to lift any fears I had before my first contact with them. They were all so kind and warming and always made me feel comfortable in talking about my case. Not once did I feel like I was an outsider or someone who was just another client or number but a part of the Packard family. When I talk about this experience, and I will, I will let it be known that the Packard Law Firm will always be welcoming, warm and will have that sense of urgency with everyone they come across. You may walk in as a client, but you will definitely leave being one of the family. Thank you again, and may God continue to bless you and your families always."B. Brooks